Terms & Conditions
Effective Date: July 2025
​
Welcome to BIGCAN 2024, operated by BIGCAN2024 CORPORATION ("we", "us", or "our"). These Terms and Conditions govern your use of our website located at https://bigcan-2024.com and your purchase of products from our online store.
​
By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our services or place any orders.
​
1. Company Information
Legal Entity: BIGCAN2024 CORPORATION
Business Address: 60 Shuter St, Toronto, ON, M5B 0B7, Canada
Email: Support@bigcan-2024.com
Phone: +1 (647) 832-9463
Business Hours: Monday – Friday, 9AM – 5PM ET
​
2. Eligibility
To use this website and place orders, you must:
Be at least 18 years of age or the age of majority in your jurisdiction
Be legally capable of entering into a binding contract
Provide accurate and truthful billing and shipping information
We reserve the right to reject or cancel orders at our sole discretion.
​
3. Products & Pricing
All products listed on our website are subject to availability. We reserve the right to modify, discontinue, or change the specifications or pricing of products at any time without prior notice.
Prices are displayed in USD unless otherwise indicated and do not include import duties, taxes, or customs charges (see Section 9).
We make every effort to display accurate product images and descriptions; however, we do not guarantee that product representations (e.g., color, size, texture) on your screen are perfectly accurate.
​
4. Orders & Payment
Order Acceptance:
Your order becomes binding once we email you an order confirmation. We may cancel any order due to stock unavailability, suspicion of fraud, payment issues, or violation of these Terms.
Payment Methods Accepted:
Credit/debit cards (processed via Stripe)
PayPal
All payments are securely processed, and we do not store full card data on our servers. Our payment processing complies with PCI-DSS security standards.
​
5. Shipping
We offer free worldwide standard shipping. Orders are typically processed within 48 hours (2 business days), and estimated delivery times are:
Canada: 5–7 business days
International: 14–21 business days
For full details, please refer to our Shipping Policy.
​
6. Returns & Refunds
You may request a return within 30 calendar days of receiving your order, subject to the conditions outlined in our Return Policy.
Refunds will be issued to the original payment method after returned items are received and inspected. Original shipping costs (if any) are non-refundable unless the item was defective or incorrect.
​
7. Intellectual Property
All content on our website, including but not limited to logos, images, product descriptions, graphics, and layouts, is the intellectual property of BIGCAN2024 CORPORATION or its licensors.
You may not reproduce, copy, distribute, or exploit any content for commercial use without prior written permission.
​
8. User Conduct
By using our website, you agree not to:
Use the website for any unlawful purpose
Attempt to access unauthorized areas or systems
Upload or transmit malicious code, viruses, or harmful scripts
Impersonate another user or provide false information
We reserve the right to suspend or terminate access to any user who violates these rules.
​
9. International Customers & Import Duties
We ship globally. However, buyers are responsible for any import duties, customs charges, or local taxes imposed by their country.
We are not liable for any delays caused by customs clearance procedures or the refusal of customs authorities to release a package.
​
10. Limitation of Liability
To the fullest extent permitted by applicable law, BIGCAN2024 CORPORATION shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:
Loss of use or data
Loss of profits
Shipping delays or unavailability of products
Issues caused by third-party services (e.g., couriers, payment providers)
In no event shall our total liability exceed the amount paid by you for the specific product(s) purchased.
​
11. Warranties & Disclaimers
All products are sold “as is” and “as available” unless otherwise stated.
We do not warrant that the website will be error-free, uninterrupted, or free of viruses or other harmful components.
Consumers within the EU may be entitled to additional legal warranties under Directive 2019/771.
​
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of:
Ontario, Canada for all users unless local mandatory consumer protection laws override
United States (UCC) for U.S. customers
EU Member State laws for EU-based consumers (pursuant to EU Regulation No 593/2008, Rome I)
Any disputes arising shall be submitted to the appropriate courts of Ontario, unless mandatory jurisdiction applies under local consumer protection laws.
​
13. Dispute Resolution (Non-EU Customers)
If you are not located in the European Union, you agree that any dispute arising from the use of this website or a purchase will first attempt to be resolved amicably. If unresolved, it shall be submitted to binding arbitration under the rules of the International Chamber of Commerce (ICC) in Toronto, Canada.
​
14. Data Protection
We handle your personal data in accordance with our Privacy Policy, which complies with GDPR, CCPA, and other international data protection standards.
​
15. Changes to These Terms
We reserve the right to update or revise these Terms at any time without prior notice. The updated version will be published on this page with a new effective date. Your continued use of the site constitutes acceptance of the updated Terms.
​
16. Contact Information
For questions regarding these Terms, please contact us:
​
(437) 982-3707
60 Shuter St, Toronto, ON M5B 0B7, Canada
​
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.